Deputy General Manager
HCL Tech
Continuation of Security Compliance Services through the transition from AT&T to HCL Tech.
- Architected a seamless transition of Security Compliance Services from AT&T to HCL Tech, achieving zero disruption and >99.9% uptime across 30,000+ devices in North America, Europe, and LATAM.
- Steered global compliance operations, executing 50+ quarterly health checks and IAM reviews, slashing potential non-compliance by 15% YoY through optimized processes.
- Championed SOC and SSAE audit engagements, reducing non-conformities by 40% and enforcing enterprise-wide standardization to fortify compliance frameworks.
- Mentored a global team of 10+ compliance professionals, elevating KPI performance by 20% through strategic development and targeted coaching.
- Spearheaded 100+ compliance investigations, achieving 90% remediation rate and curtailing repeat audit findings through proactive risk mitigation.
